Please check your order and verify the contents of the order within 72 hours of delivery of the shipment.  If you have received a damaged product, a product that was not ordered, or an incorrect product; please notify the Customer Service Team via email to support@midwestgoods.com

In your email please include your order number in the subject line. The email should include a brief description of the problem, and include a photo of the product you have a problem with including your order number and today's date written on a piece of paper.

After you send this email, you will be contacted by our Customer Service Team to resolve your issue.  If a replacement product is not available, Midwest Goods Inc reserves the right to issue a store credit in place of a replacement item.

If you have any questions or concerns about a damaged or incorrect product, please contact our Customer Service Team.

Customer Service
Office – (630) 912-2673 #1 
Fax: - (630) 422-1129
Email: support@midwestgoods.com

Customer Service Department Hours
8AM - 7PM CST Mon-Fri 
Closed -  CST Saturday
Closed - CST Sunday